I’m a commercially focused fractional COO with over 20 years’ experience delivering strategic growth, operational transformation, and financial turnaround across healthcare, professional services, and the not-for-profit sector.

I began my career at Morgan Stanley, rising to Vice President in Prime Brokerage, where I led EMEA non-market risk. That foundation sharpened my skills in governance, stakeholder engagement and risk mitigation — all of which I now bring into scaling businesses with clarity and control.

As co-founder and COO of a national domiciliary opticians’ business, I grew the company to £2.5m turnover with no debt before leading its successful sale. At OutsideClinic, I developed and scaled a Joint Venture model that more than doubled in contribution to overall revenue within twelve months.

Currently, as a Fractional COO at Age UK West Sussex, Brighton & Hove, leading strategic planning, commercial development, and operational delivery. I’ve launched new revenue-generating services, introduced a bespoke CRM and membership model, and turned around multiple loss-making divisions into sustainable ventures.

How I Can Help

• Operational leadership for scale-ups and mature organisations

• Strategic planning and implementation

• Business model design (JV, franchise, partnership)

• M&A integration, due diligence and change management

• Commercial strategy and turnaround of underperforming services

• Board-level governance and stakeholder management

• Digital transformation and CRM implementation

• Aligning teams, systems, and service delivery for growth

I have worked with leadership teams, founders, boards, and investors across:

• Health & Social Care

• Professional Services

• Charities & Social Enterprises

• Franchised or partnership-based business models

• Organisations preparing for scale, restructure, or exit

Available for:

• Fractional COO roles

• Interim strategic projects

• Board advisory and consultancy

• Leadership during periods of change or transition