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Fractional on Demand Membership – Membership Terms & Conditions
It’s important to us that you are completely clear from the outset the way in which we will deliver our services to you. If you are planning to join the Fractional on Demand Membership (“the Membership”) then you must read these terms and conditions in full prior to purchasing.
Membership Terms: Key Details
The terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these terms. The terms and conditions set out below apply to the services offered by Fractional on Demand Ltd. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Fractional on Demand Ltd (“we”, “our” or “us”) provide services to you, as purchaser of the membership. These terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.
Membership Outline
Fractional on Demand Membership is a membership platform for Fractional Directors who want to expand their network of other fractional directors, provide and receive support to fellow members and engage with public events.
Membership Specifics
There are five elements to the membership:
i) Monthly meet up of fellow fractional directors who form part of the membership
ii) Access to a series of private WhatsApp groups for the fractional directors who form part of the membership
iii) Having your profile on the Fractional on Demand members page of the Fractional on Demand website
iv) Free access to, and the ability to present at, public events run by Fractional on Demand, subject to capacity
v) The ability to present at public events support by Fractional on Demand, subject to capacity
Monthly Meet Up
The monthly meet up will be held every month, either in the evening or during the daytime, and shall be restricted to the Membership only. From time to time they may also be joined by experts who are specialists in different areas of businesses who may join to share their area of expertise.
The details of the monthly meet up shall be publicised on the Fractional on Demand website and each meet up is expected to last between 1.5 to 2 hours.
During each monthly meet up there will be an opportunity for a preselected member or an external expert to provide a short talk on their area or expertise. There will also be an opportunity to network and potentially discuss any challenges or opportunities with the Membership.
In order to maintain the community, it is expected that each member will attend a minimum of once a quarter. We reserve the right to remove any members that fail to maintain this level of attendance from the membership with immediate effect.
Private WhatsApp Group
You will have access to a private WhatsApp to support you during the Membership. The intention of the WhatsApp group is to provide community support and a network of individuals who are fellow Fractional Directors and who are facing similar challenges.
From time to time the Fractional on Demand leadership team may post and offer support in the WhatsApp group but there is no guarantee that posts will be responded to immediately.
Please be advised that whilst we hope that you will be able to utilise the WhatsApp group, we make no guarantees as to the availability of the group and/or the content within the group at any time.
Profile on Fractional on Demand Website
Upon acknowledgement of your successful application you will be requested to provide a recent photo, your job title, a short summary of your experience and your contact details to be uploaded to the members page on the Fractional on Demand website.
It may take the Fractional on Demand team up to two weeks from full receipt to upload your details to the website.
If you cancel your membership then your details will be removed from the website shortly.
Public Events run by Fractional on Demand
From time to time, Fractional on Demand shall run events designed to promote the skills of the Membership and to support the business community.
These events shall be free for the Membership to attend and, depending on capacity and requirement, the Membership shall have the opportunity to present at these events.
Public Events supported by Fractional on Demand
From time to time, Fractional on Demand shall support events run by other parties where it is viewed that the Fractional on Demand support shall promote the skills of the Membership and to support the business community.
Depending on capacity and requirement, the Membership shall have the opportunity to present at these events.
Behaviour
It is requested that at all times your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the membership with immediate effect.
It is also recognised that members of the Membership may potentially refer other members to potential clients. It is vital to the reputation of Fractional on Demand that any such work shall not bring the reputation of Fractional on Demand into disrepute. If this is deemed to have happened by the Fractional on Demand leadership team then we reserve the right to remove you from the membership with immediate effect.
Disclaimers
The aim of the membership is to provide you with access to a network of fellow fractional directors.
We make no guarantees or claims as to the success of any member. Each individual is unique and their business and processes are unique to them.
All information provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the membership. We are not responsible for any loss of opportunity or any investments which you make.
We ask that all members in the membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the membership.
Contact
Throughout the membership we will be available by email Monday to Friday between 9am to 5pm via info@FractionalonDemand.com and will respond as soon as possible and within 48 hours during the hours stated.
If you have a technical query relating to accessing the membership please include “Tech” in the subject line of your email correspondence.
Payment Terms
The cost of the membership is set at the time you subscribe, however Fractional on Demand reserve the right to amend your subscription cost with a minimum of a month's notice. On subscription you will agree to monthly payments via Wix which will be taken on the same day each month.
The membership subscription is entirely flexible. Once you have paid your monthly fee you will gain access to all of the membership benefits. Should you wish to cancel you can do so through your online portal/please email us and we can support you in cancelling your subscription, however there will be no refunds . Should you seek to cancel the subscription close to the billing period renewal date you may still be charged for a further month during which you can continue to use the benefits of the membership.
Privacy and Confidentiality
Your privacy and protection of your personal data is important to us. Your personal data is protected as set out in our privacy policy which can be found here on our website
We utilise Wix to manage our communications with you and from time to time may utilise the Meta Pixel analytics tool.
During the course of the membership you may have access to confidential information, in particular the personal affairs of others on the course. In accepting these terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.
You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.
Refunds and Cancellation
It is our aim that you will be completely happy with the Membership and find educational content, networking opportunities and form friendships. However, we appreciate that there may come a time when you wish to leave the Membership.
In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 days from the date of subscription. Refund requests should be made in writing to info@FractionalonDemand.com and a full refund will be provided within 14 working days.
There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period.
Should you wish to cancel your membership you cancel at any time via the website. You may need to do this at least 3 business days before your next payment to ensure that the next monthly payment is made. No refunds shall be provided if you fail to do this.
We reserve all rights to cancel the membership for any reason without prior notice. In such circumstance a refund will be provided for the remainder of that month as applicable.
Intellectual Property
During your time as a member you will be provided with access to materials. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies to third parties. We retain and reserve all of our copyrights.
Complaints
If you have a complaint about the programme this should be made to made in writing to Andy Cottle at Andy@FractionalonDemand.com.
General
We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of the membership. These written terms shall constitute the entire agreement between us.
Should there be any conflict between these terms and any membership hosting platform or payment gateway, these terms shall prevail.
We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of the Membership.